Under the direction of the Program Manager, the Family Support Worker Supervisor implements the Healthy Families Pasco- Hernando project by directly supervising a team of up to six Family Support Workers.
Directs staff members within assigned team: schedules and assigns work, orients and trains. Provides clinical and case management supervision in a regularly scheduled one- and one-half hour to two-hour period weekly to each FSW, reviewing each assigned family, per contract requirements.
Facilitates interdisciplinary approach to meet families’ needs. Performs a supervisory assessment of each family at entry and assigns family to FSW based on cultural and experience match points when at all possible.
Facilitates team meetings weekly incorporating peer supervision / family review.
Maintains work environment that provides maximum safety and health, including emotional health, and encourages ongoing safety and healthy boundaries.
Plans workloads, work flow, deadlines, work objectives, and time utilization with staff members.
Assures that staff has materials, training, and resources to perform all aspects of their work, particularly parent-child interaction activities.
Ensures program objectives are met by conducting biweekly participant file reviews in supervision and maintains required data collection, including information for monitoring reports and project evaluations.
Assists in implementing quality assurance program for Healthy Families Pasco-Hernando project.
Assures that any situation which may involve imminent or threatened harm is reported to the abuse registry.
Establishes relationships with and coordinates with local community health and social services agencies to assure maximum utilization of services by families in accordance with project objectives.
Meets each family within the first ninety days of participation as part of the home visiting process and serves as an additional contact person when the FSW is not available.
Works hours as needed other than 9:00 am to 5:00 pm Monday through Friday to support the work of the Family Support Workers. Is available for consultation by phone.
Participates in QA process by conducting Telephone QA Surveys, reporting to Program Manager quarterly on Participant Tracking/HV completion rates, logging supervisions and submitting HFA QA Supervision form quarterly.
Performs other related duties as assigned by the Program Manager.
MINIMUM QUALIFICATION REQUIREMENTS:
Education & Experience:
Masters or bachelor’s degree from a regionally accredited college/university in a health or human services field. Three years’ experience in providing direct services to families or children. Two years supervisory experience. Masters or bachelor’s degree in business/management may be substituted for supervisory experience. Valid driver’s license and access to reliable transportation.
Licenses & Certifications:
· Must possess and maintain a valid Florida driver’s license with no record of criminal driving offense of license suspension.
· Must possess means of providing job related transportation and show proof of required insurance.
· Must be able to work flexible hours, including evenings and weekends on occasion, including our annual agency Family Fun Day Event.
· Must successfully complete and maintain FDLE clearance, Federal background and state criminal background check.
COMPETENCIES & PROFESSIONAL DEVELOPMENT:
Annual Training Requirements: The following training topics are required annually: Diversity/Cultural Competency, Child Abuse and Neglect Mandated Reporter Statutes and Methods, Department of Children and Families HIPAA and Security Awareness, and ADA compliance.
Knowledge, Skills and Abilities:
Experience in Motivating Staff
Experience with family services that embrace the concepts of family-centered and strength-based service provision.
Knowledge of infant and child development and parent-child interaction
Knowledge of maternal / infant health
Knowledge of effective supervisory practices, both clinical and case management with a basic
knowledge of social work principals.
Knowledge of community-based resources.
Knowledge of home visiting practices.
Ability to communicate effectively, verbally and in writing.
Ability to establish and maintain effective working relationships.
Ability to complete a comprehensive psychosocial assessment to determine family needs.
Dynamics of child abuse and neglect.
ESSENTIAL PHYSICAL SKILLS:
Visual: Ability to safely operate a motor vehicle, read printed materials, and to make observations of physical facilities as regards to safety.
Hearing: ability to understand and comprehend spoken dialogue in individual and group settings (with or without hearing device).
Ability to communicate clearly and effectively.
Reasonable accommodation will be made for otherwise qualified individuals with a disability.
Works indoors in an office environment and travels to home settings for the performance of home-visits. high level of case management, which may include emotional discussions, requiring self-awareness and understanding of boundaries.
To apply for this position, complete the form below including attaching a cover letter and resume.
Appy to this PositionApplication Form to apply to the position or volunteer job
To apply for this job email your details to firstname.lastname@example.org