Family Engagement Specialist

JOB SUMMARY: Primarily responsible for conducting family-based assessments to determine Healthy Families program eligibility throughout Pasco and Hernando counties.

ESSENTIAL FUNCTIONS:

1. Review prenatal and Infant Healthy Start screens that are positive for Healthy Families.
2. Contact and schedule Healthy Families assessments to be completed in the client’s home on positive Healthy Start screens and community referrals.
3. Conduct Healthy Families Florida Assessments with families who screen positive on the Healthy Start screens or the Healthy Families Record Screen and agree to the interview. Provides information and referrals to these families.
4. Data collection, entry and reports for HFPH Screens, HFPH Assessments, and community referrals into appropriate databases.
5. Works with area hospitals to ensure that mothers residing in the targeted zip codes who gave birth are provided with an opportunity for assessment within 90 days of birth.
6. Cultivate relationships with community and local prenatal provider clinics to facilitate prenatal referrals.
7. Assures that all eligibility and services are tracked and reported to the Program Manager.
8. Is available and prepared for weekly supervision with Program Manager.
9. Offers referrals for community-based services to those families not eligible for or who refuse HF services.
10. Provides written assessments to the Program Manager within 48 hours and provides input on the assignment of the family to FSS.
11. Works a schedule of forty hours per week at all times that are convenient to the families being assessed.
12. Attends training and other meetings as required.
13. Maintains necessary paperwork on a current basis.
14. Attends Coordinated Intake & Referral (CI&R) meetings as assigned.
15. Performs other duties as assigned by the Program Manager.

 
***THESE ESSENTIAL JOB FUNCTIONS ARE NOT TO BE CONSTRUED AS A COMPLETE STATEMENT OF ALL DUTIES PERFORMED.  EMPLOYEES WILL BE REQUIRED TO PERFORM OTHER JOB-RELATED MARGINAL DUTIES AS REQUIRED***

MINIMUM QUALIFICATIONS REQUIREMENTS:

Education & Experience:

• Associates degree in Human Services. A high school diploma and completion in post-high school training in a course of study that involves assessment skills plus two years of work experience in that area may be substituted. Bachelor’s degree preferred.
• Two (2) years’ experience working with families
• An ability to establish trusting relationships
• Acceptance of individual differences.
• Experience and willingness to work with the culturally diverse populations that are present among the site’s target population.

COMPETENCIES & PROFESSIONAL DEVELOPMENT:

Knowledge, Skills, and Physical Requirements:

• Knowledge of community-based resources and basic social work principals. Knowledge of home visiting practices, preferred.
• Ability to engage families in a trusting relationship; non-judgmental.
• Ability to complete a comprehensive psychosocial assessment to determine family’s needs.
• Ability to communicate effectively, verbally and in writing.
• Knowledge of infant and child development.
• Open to reflective practice (i.e. has capacity for introspection, communicates awareness of self in relation to others, recognizes value of supervision, etc.).
• Working knowledge of word-processing, spreadsheet and related basic computer software; including MS Word, MS Excel, etc.
• Effective organizational skills
• Must possess and maintain a valid Florida driver’s license with no record of criminal driving offense of license suspension.
• Must have reliable transportation and show proof of required insurance.
• Must successfully complete and maintain FDLE clearance, Federal background and state criminal background check.

Annual Training Requirements: The following training topics are required annually; Diversity, Equity, Inclusion, and Belonging, Child Abuse and Neglect Mandated Reporter Statutes and Methods; Department of Children and Families HIPAA and Security Awareness, and ADA compliance.

SERVICE EXCELLENCE STANDARDS:
Function as an effective team member in accordance with program and agency policy & procedures.

Demonstrates professionalism in dealing proactively with families, stakeholders, providers, and general public.

ESSENTIAL PHYSICAL SKILLS:

Visual: Ability to safely operate a motor vehicle, read printed materials, and to make observations of physical facilities as regards to safety.

Hearing: ability to understand and comprehend spoken dialogue in individual and group settings (with or without hearing device)

Ability to communicate clearly and effectively.

Reasonable accommodation will be made for otherwise qualified individuals with a disability.

ENVIRONMENTAL CONDITIONS:

Works indoors in an office environment and travels to home settings for the performance of assessments, which may include emotional discussions, requiring self-awareness and understanding of boundaries.